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Privacy

Your privacy and security are extremely important to us here at Virtuoso Media. We make every effort to adhere to the guidelines developed by the Australian Privacy Commissioner.

This page explains the type of information that is collected by Virtuoso Media, how such information is used and under what circumstances and to whom it may be disclosed. If you have any privacy concerns, you should direct them to sales@vm.com.au.

When you use this web site, our Internet Service Provider makes a record of your visit and logs the following information for statistical purposes - your server address, your top level domain name (for example .com, .gov, .au, .uk etc), the date and time of your visit to the site, the pages accessed and documents downloaded, the previous site visited, and the type of browser used. This is used purely for statistical purposes to show broken links in our website, bottlenecks, and other site problems. We use this information to redesign for efficiency of use. No attempt will be made to identify users or your browsing activities except, in the unlikely event of an investigation, where a law enforcement agency may exercise a warrant to inspect the Internet Service Provider's logs.

Virtuoso Media will only record your email address and other personal information when you register with us requesting to be on our mailing list or when you purchase any products. Your information will only be used for the purpose for which you have provided it and we will not use or disclose your email address for any other purpose.

Our website uses “cookies” for maintaining contact with you through a website session. A cookie is a small file supplied by us and stored by the web browser software on your computer when you access our online internet store. The cookie allows the Virtuoso Media website to recognise you as an individual as you add and remove items from your shopping cart.

These cookies are currently set to persist for up to a maximum of 48 hours only. This information is only used to help you use our website systems more efficiently, not to track your movements through the internet, or to record private information about you.

All confidential information collected from you is done securely through using Secure Sockets Layer (SSL) technology. This ensures that all information is sent privately and securely to our server only.

We do not store your credit card information on the web server. Once your internet order has been processed, all details are deleted from the web server.

Virtuoso Media may also contain links to other sites. We are not responsible for the privacy practices or the content from these web sites.